The SPA would not function without the hard work of the Secretariat. Staffed by officers from Corrective Services of New South Wales (CSNSW), the Secretariat is made up of three independent teams; the Submissions, Reviews and Support Teams.

The submissions team consists of four submissions officers and a senior administration officer led by the submissions officer team leader. Together, they are responsible for the preparation and collation of all matters that go before the private meetings. This preparation includes a wide range of tasks from requesting criminal histories, police facts and judge's sentencing remarks to coordinating the submission of reports from Community Corrections Officers. Upon receipt of all necessary documents for an offender's case, they are filed on the electronic records management system, Total Records Information Management (TRIM), ready for distribution to the Parole Authority members for their weekly meeting reads. Submissions Officers are also responsible for the preparation of warrants, orders, memorandums and correspondence.

Much like the submissions team, the reviews team consists of four reviews officers and a senior administration officer led by a reviews officer team leader. The reviews team is responsible for the preparation and collation of all matters that go before the public review hearings at court. Each review officer is responsible for a particular day of the week. Preparation includes coordinating submission of updated reports, filing reports on TRIM, ensuring appropriate people are available to give evidence on the day (offenders, legal representatives or Community Corrections Officers) and the smooth running of the court hearing. Review Officers are also responsible for the preparation of warrants, orders, memorandums and correspondence.

The support team consists of six officers, a trainee and senior administration officer that provide administrative support to the Secretariat, led by the team leader for administration. This team is responsible for duties such as data entry into Offender Integrated Management System (OIMS), coordination of the Video Conferencing Scheduling System (VCSS), preparing requests for psychological and psychiatric reports and the preparation of documents to be forwarded to offenders and their legal representatives.

The Authority is fortunate to have the expertise of a Custodial Liaison Officer and a Community Corrections Liaison Officer, who act as conduits between Corrective Services NSW and the Parole Authority. These liaison officers provide support, guidance and advice to the Authority members and Secretariat, along with providing feedback, training, assistance and advice to Correctional Centres and Community Corrections Offices.